Callie's Copenhagen Tour

We want you to be completely satisfied with your purchase. If for any reason you're not, products are eligible for return within 30 days of delivery. Please note that customers are responsible for return shipping costs.

Non-Returnable Items:
Books with custom dedications cannot be returned or refunded.

Order Issues:
If you experience any issues with your order, we’re here to help. Please contact us at baileyclarkauthor@gmail.com, and we will work with you to find a solution.

We are committed to ensuring your order arrives in perfect condition and as quickly as possible. Below are the details of our shipping process:

Processing Time:
All orders are processed within 2-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery:
Shipping rates are calculated at checkout based on your location. Estimated delivery times are:

• Domestic (U.S.): 5-7 business days
• International: 10-21 business days

Please note that delivery times may vary depending on your location and local postal services.

Free Shipping Offers:
We occasionally offer free shipping promotions—be sure to check our website for the latest offers!

We take your privacy seriously and are committed to protecting your personal information. Below is an overview of how we collect, use, and safeguard your data:

Personal Information We Collect:
We only collect personal information, such as your name and email address, if you voluntarily provide it to us. This information is used solely for order processing or if you consent to receive marketing communications from us.

Consent for Marketing:
By subscribing to our newsletter or opting into our marketing updates, you give us permission to send you emails regarding promotions, new products, and other updates. You can unsubscribe at any time by following the instructions at the bottom of any marketing email.

Payment Information:
We do not store or have access to your credit card information. All payment transactions are securely processed through trusted third-party payment providers, ensuring your financial information is protected.

Data Security:
We take all necessary precautions to protect your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Services:
We may use third-party services to help facilitate our business operations (such as payment processors or shipping services). These third parties will only collect, use, and disclose your information as necessary to perform these services and are bound by privacy agreements.

Your Rights:
You have the right to request access, correction, or deletion of your personal data at any time. Please contact us at baileyclarkauthor@gmail.com for assistance.